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            Q. What information will I get when I look up
                a ZIP Code on your site? 
         
            A.  Zip Code, State Abbreviation, City, County Name, Zip Code Type, State FIPS, County
            FIPS, FIPS, Time Zone, Latitude, Longitude, Area Code, Additional Area Code, Finance
            Code, Last Line, Facility Code, MSA, PMSA, Population, County Area, Zip Code Area,
            Number of Establishments, Number of Employees, First Quater Payroll, Annual Payroll,Primary
            108th Congressional Dist ,Secondary 108th Congressional Dist , CBSA Type, Percent
            Urban, Region, Division, Percent County, Percent Secondary County, Percent 108th,
            Percent MSACMSA , Total Housing Units, Median household Income, Mean Poverty Ratio,
            Average House Value, Median household income Index, Mean Poverty Ratio Index, Average
            House Value Index, 109th Congressional Dist. 
 
            Q. What are some uses for the ZIP Code Database?A.  The ZIP Code Database is helpful in the following situations,
                to name just a few: 
 
                
                    |  | A marketing resource for companies |  
                    |   | Web development |  
                    |   | Locating where the highest income zip codes are |  
                    |   | Locating 
                    where the highest house values are |  
                    |   | Geo-Coding |  
 
            Q. How many users are included with the purchase of a database? 
            A.  The Zip-Code Database is a single organization license.
                You can use the product an unlimited number of times by an unlimited number of users
                within your organization. 
 
            Q. How do I get the new database
                each month? 
            A.  The ZIP-Code Database is available for download at
                anytime in all formats with your one year subscription. Simply login
            to Your
                        Account and choose 
                                from the options. Select the format you wish to download and click "Download" 
         
 
            Q. I can't log into my account! 
            A.  Try using  our "Forgot my Password" feature to retreive your password. If the problem persists, please
                    contact us via email at  
         
 
            Q. Why is a zip code listed
                more than once in your database? 
            A.  Each ZIP Code has a record for it's primary city name
            for that zip code. If a ZIP Code has more than one alias name, then every alias
            name for that ZIP Code will be listed also.
                    
         
 
            Q: Do ZIP codes change?
 
 A.  Yes, ZIP Codes are always changing. Our databases are
            updated every month.
 
 
 
          
         
            Q: What is latitude and longitude used for?
 
 A. You can use latitude and longitude for finding
                all the ZIP Codes within a certain radius.  Latitude and longitude can be used to calculate the distance
            between one ZIP Code 
                and another. Latitude and Longitude is used for "store
            locators" for finding
                the nearest store or dealer to your ZIP Code.
 
 
            
                Q: What is an APO/FPO address?
 A.  The U.S. Postal Service (USPS) and
                the Department of Defense (DoD) negotiated an agreement called Overseas Military
                Mail, which exists to this day. In order to make Military Mail conform to this scheme,
                several things were created. These were:
 
            
                 Three "State" equivalents: 
            AA, which stands for Armed Forces (the)
               Americas
                AE, which stands for Armed Forces
               Europe
 AP, which stands for Armed Forces Pacific
 
            Two "City" equivalents: 
            
               APO
                , which stands for Army Post OfficeFPO, which stands for Fleet Post Office
 
              
 
          
         
              
            Q: What format does the database files come in?
 
 A.  All
                databases come in comma-delimited ASCII (CSV), Microsoft® Access (MDB), and dBASE IV (DBF). If you are looking for other formats, please feel
                free to contact us.
 
 
 
          
         
             Q: Can I use your data in a store locator?
 
 
            A.  Yes,
                Our ZIP Code databases consist of latitude and longitude fields. You can use
                these fields to calculate the distance between different US ZIP codes.    
        
 
 
            
                Q: What is the currency used in this Web site?
 
 A:  All prices are in U.S. Dollars.
 
 
 
             Q: I had an error when I tried to download my database, what do I do?
 
 A:  Contact our customer support at   We will make sure you receive what you have purchased.
 
 
 
            Q: What do I get with a yearly subscription?
 
 A.  When
                you order a yearly subscription, you have unlimited downloads for one year.
                 The database will be updated the first business week of the calendar month.
 
 
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